Friday, July 23, 2004

Embedding KM: Creating a Value Proposition

We are still on the topic of developing a value proposition which in some organizations may also be referred to as business case.  A business case is typically the outcome of a value proposition.  Once you know how the KM effort is going to benefit your organization then you start calculating the cost of resources to make it happen.  Include both people and technology costs to get a true picture.
This quick read article on Value Proposition provides some best-practices in creating a value proposition.

Thursday, July 22, 2004

Creating a Value Proposition

So moving right along, if you have been reading any of these posts you now have some idea about what knowledge management means in the business world. So if you are intrigued enough and want to get started the first thing you are going to have to do is to come up with a business case or a value proposition of sorts.  Something that says why should we invest in this effort. Check out this presentation on Creating a Value Proposition to get some ideas from not only APQC but also from several of our member organizations who are kind enough to share.

Tuesday, July 20, 2004

Critical Success Factors in Knowledge Management

Ok, so sometimes I forget all the stuff I have written about and then I stumble upon it randomly. Today while surfing my own site I found this neat article I had written on critical success factors in knowledge management.  I want to share this with you since I think its well written.  Of Course:-)

Monday, July 19, 2004

Assessing your Knowledge Management Program

In keeping with one of the first steps in knowledge management, that is assessing knowledge managment within your organization, here is another resource.
This brief write-up on the six steps to assessing your knowledge program provides a list of behaviors you should see in your organization if you have a healthy knowledge management initiative.  If you would like an assessment report of your own, fill out the survey I had mentioned in my earlier post.