Site visits are complete and we are in the midst of writing the final report. Based on the past study, the big difference this time was the confidence factor. Communities of practice are here to stay. They are not a temporary experiment or pilot, they are recognized as organizational structures that lead to business results.
Another interesting observation was with regards to technology. There was no focus on fancy technology to support communities. Partner organizations have made investments in acquiring some missing functionality such as collaboration space (only if the community requires it) but mostly they are using their own existing systems building on capabilities to support their communities.
One dissapointing factor for me was that none of the partner organizations are actively using blogs within their organizations or within their communities to share knowledge.
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