My community, that is the KM community that I administer has a mix of several different types of people. There are Kmers, Six sigma folks, quality folks and the like. As you can imagine getting the whole community involved is almost impossible. And because these are all people from different companies their goal for being part of my community is simply this. Keep us posted on up and coming things and challenge our minds by inviting people to speak who don't necessarily agree on everything or who are forward thinking.
So what I do is look for speakers in different areas. One time we had John Biedry from Servicemaster talking about their six sigma initiative. Another time we got a group of banking individuals together just so they could share problems and barriers they were having at banks with regards to KM. Last month, Tom Davenport spoke about managing knowledge-intensive processes. So, I don't look for all 468 members to constantly participate every month. But I usually get at least 50-60.
Are the calls effective? Although I have no formal gauge I know that these people come back every month for the call. If it did not bring any value to them I can assure you they would not come back. We are all too busy these days to attend conference calls with no value.
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I just found your site. I am teaching an undergraduate Management Information Systems course this Fall. I wonder if you would be willing to speak to my class virtually about how organizations might use blogging for knowledge management? The class meets Tuesdays and Thursday mornings at 9:30 Central.
http://www.robertcat.net/csis420fall2004/index.html
Bruce Neubauer
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