Friday, July 23, 2004

Embedding KM: Creating a Value Proposition

We are still on the topic of developing a value proposition which in some organizations may also be referred to as business case.  A business case is typically the outcome of a value proposition.  Once you know how the KM effort is going to benefit your organization then you start calculating the cost of resources to make it happen.  Include both people and technology costs to get a true picture.
This quick read article on Value Proposition provides some best-practices in creating a value proposition.

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